Thank You For Contacting Us

COMPLETION

When you order is complete, packaged and paid for, our dispatch team will log it with the best courier for your location and delivery needs.

We only deliver to street addresses to ensure your goods are tracked in transit and signed for on delivery. (If a postal delivery point is preferred, please discuss this with our customer service team at time of order)

Our customer service team will be in touch 2-3 days after dispatch to ensure a safe delivery and that you are happy with the products and services.

We are only happy if you are 100% satisfied. If you love our products and service, please tell everyone. If you aren’t totally satisfied, please tell us and we will do everything we can to fix the problem and improve.

PAYMENT

Before your job enters production, you will be sent a tax invoice requesting full payment ahead of dispatch. This invoice includes our account details for online payment, alternatively you can call our accounts team and make a credit card payment over the phone.

If you have an account with Progress Printing your invoice will be charged to your account and payment will be required in accordance with our agreed upon company payment terms.

If you don’t have an account and wish to start one please email us on accounts@progressprinting.com.au

PRODUCTION

The day after your artwork has been signed off the job is released into production. Each product has a different production time that is based on the processes and complexity of producing it. We always strive to keep the customer informed of any delays or issues that may arrive.

FINAL PROOFING

Our team will email you an artwork proof before your order is printed. We will not print any items before the artwork is signed off.

PROCESSING

Our production teams will be notified of the order and will check any files that have been uploaded. If there are any problems with artwork or need to discuss something with you, we will be in touch.

When we have everything we need, a job sheet will be created and uploaded in our system. This is to ensure your order is tracked along and gets processed on time.

Artwork

If you have print ready artwork to supply our pre-press team will check it over and make sure it meets all the requirements. Please ensure everything you provide is in either a PDF or EPS format. Contact our staff to learn more HERE .

Alternatively, if you need our design team to create a design for you or redraw a logo that doesn’t meet specifications, we are happy to do so. Please click HERE to view our artwork packages we have on offer.

Artwork proofs will be supplied and once signed off the order is ready to place. An official quotation will be supplied for you to sign off.

PLACE YOUR ORDER

When you are happy to accept the quotation, our sales team confirm the specifications of your order with you including quantity, colour, print position, size and delivery details.

Our team is educated on all the options available in the printing world and are happy to suggest alternative ideas to help you meet your budget.

FREE File Check

Progress Printing offers a Free Pre-flight Check service on all files supplied to us for printing. Please ask when placing your order. We pride ourselves on having no hidden costs and offering the best service in the printing industry. The price we quote is the price you pay!

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LOW FIXED SHIPPING RATES

Our quoted price to you always includes shipping via road freight to any address in Australia. We have worked with couriers to secure the best deals. We also offer overnight shipping for a small additional cost when needed. Split delivery can be arranged on request, it’s our speciality.

Choose the products

View our range to find the products that are the best fit for you and your company. Once you have found what you are looking for, simply click through to view more information, images, specifications and pricing.

Our product pages contain a table that displays the price covering print, set up fees and delivery. Every page also includes a quote information calculator. Fill in the drop-down fields and the quantity you require and add to the quote cart.

Our friendly sales team will be in touch promptly to confirm the details and issue an official quote

THANK YOU